For Shopify

Chatbot for your Shopify store

Shopify makes selling easy, but the customer questions keep coming once the order is placed. Where is my parcel, can I exchange this, which size fits? A chatbot for Shopify answers those questions automatically, 24 hours a day. Babet reads your Shopify store and goes live with one line of code in your theme in ten minutes, no app from the App Store.

Why a chatbot on your Shopify store?

A lot of your traffic arrives outside office hours: in the evening, at weekends and during sales. That is exactly when no one is there to answer, and an unanswered question is often an abandoned cart. An AI chatbot catches those moments:

Available 24/7

Even during a sale or the holidays, every customer gets an instant answer.

Scales with you

A hundred questions at once is no problem — without extra staff.

Knows your shop

Babet has read your product pages, shipping and returns policy, and answers based on them.

Keeps your shop fast

The widget loads asynchronously, only after your page has loaded — your load time and Core Web Vitals stay intact.

The questions Babet answers

  • ✓What is the delivery time and what does shipping cost?
  • ✓How does track & trace work and where do I find my order status?
  • ✓How do I return or exchange a product?
  • ✓Is this product in stock?
  • ✓Which payment methods and discount codes are there?
  • ✓What is the difference between these two products?

Babet answers based on the information on your own Shopify store. For questions it genuinely can't answer, the bot politely refers on — and you read back every conversation in your dashboard.

Installing Babet on your Shopify store

You don't need an app or a developer. Babet works with one line of code that you paste into your Shopify theme:

  1. 01In your Shopify admin, go to Online Store → Themes.
  2. 02On your active theme, click the three dots → Edit code.
  3. 03Under Layout, open the theme.liquid file.
  4. 04Paste the Babet snippet just before the </body> tag.
  5. 05Click Save — your chatbot is instantly live.

// Paste this before </body>

<script
  src="https://babet.io/widget.js"
  data-bot-id="JOUW_BOT_ID"
></script>

You get the snippet with your own bot ID in your Babet dashboard once you've entered your store.

Works with any Shopify theme

Because Babet uses a universal embed code, it works with any Shopify theme — whether you use Dawn, a paid theme or a custom one. You change nothing about your theme except that one line, and you can remove the bot at any time by deleting the line.

What does a chatbot for Shopify cost?

Babet starts at €19 per month for one chatbot and 500 messages. Larger stores choose the Pro or Business plan with more messages and multiple bots. You always begin with a free 14-day trial, no credit card — see the current pricing.

Frequently asked questions

Do I need an app from the Shopify App Store?

No. Babet works with a script in your theme — no app install and no extra monthly cost via Shopify.

Does the chatbot slow down my shop?

No. The widget loads asynchronously and only after your page has loaded, so your load time and Core Web Vitals stay intact.

Does it work with my theme?

Yes, with any Shopify theme. It's one line of code that works independently of your theme.

Which languages does the bot speak?

Babet replies in the same language your customer uses (English, Dutch, German, and more), in the tone of voice you set.

Not on Shopify? Read how Babet works as AI customer service for webshops on any platform.

Put Babet on your Shopify store

AI customer service on your Shopify store. No credit card, live in ten minutes.

→Start free